Politique de remboursement
Shipping Policy
At Jawirnycki, we are committed to getting your order to you as quickly and safely as possible.
Shipping Locations
We proudly ship worldwide. If shipping is available to your country, you will be able to complete your purchase at checkout.
Order Processing
Orders are typically processed within 1–3 business days. During holidays, product launches, or periods of high order volume, processing may take a little longer.
Please note that processing time is separate from shipping time.
Shipping Costs
Shipping costs are calculated at checkout based on your destination and the shipping method you select. All shipping charges are the responsibility of the customer.
Delivery Times
Estimated delivery times vary depending on your location and the shipping service selected at checkout. Once your order has shipped, you will receive tracking information when available.
Please note that delivery dates are estimates only and are not guaranteed. Delays caused by shipping carriers, customs processing, weather conditions, holidays, or other circumstances beyond our control may occur.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges required by your country's customs authority.
All customs duties, taxes, brokerage fees, and import charges are the sole responsibility of the customer. Jawirnycki does not collect, pay, or reimburse these fees.
If an order is refused or returned because customs fees or import charges were not paid, any return shipping costs, customs fees, or other expenses incurred may be deducted from any eligible refund.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Jawirnycki is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer. If a package is returned due to an incorrect address, the customer is responsible for any additional shipping charges required to resend the order.
Lost, Delayed or Damaged Shipments
Once your order has been shipped, we will gladly assist you if any shipping issues arise. However, delivery times and transportation are ultimately the responsibility of the shipping carrier.
Jawirnycki is not liable for delays, lost packages, or damage that occurs while the shipment is in transit.
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product, packaging, and shipping label so we can assist you.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help at support@jawirnycki.com